Kbfb Privacy Policy — Your Data, Our Responsibility

Kbfb (referred to herein as "we", "the platform", or "the site") is an online betting and gaming platform serving users in Bangladesh. This Privacy Policy explains how we collect your personal information, how it is used, how long it is retained, and how it is kept secure.

By registering with or using kbfb's services, you agree to the terms of this policy. We believe you have the right to full control over your data — which is why we keep everything transparent. If anything is unclear, support@kbfb.imto get in touch.

This policy applies to our Terms & Conditionsshould be read alongside. Together, both documents form the legal basis of the relationship between kbfb and its users.

Kbfb collects different types of information at different stages. Details are outlined below:

Automatically Collected Data: When you visit kbfb, we automatically collect certain technical information — such as your browser, operating system, IP address, and how long you spent on each page. This data is used to enhance your experience and maintain platform security.

Kbfb uses your information for the following purposes:

• Account Management: To confirm registration, secure logins, and handle account-related communications.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Identity Verification (KYC): To verify your age and identity and to prevent fraud.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Service Improvement: To analyze user experience and improve the platform.
• Legal Obligation: To comply with applicable laws and provide information to regulatory authorities as required.
• Contact & Support: To respond to your complaints, questions, or requests.
• Promotions & Offers: To keep you informed about relevant offers and bonuses, with your consent.

Kbfb does not sell your personal data. However, limited information may be shared in the following circumstances:

• Payment Providers: Approved payment gateways including bKash and Nagad — used solely to process transactions.
• KYC Service Provider: With trusted third-party providers to complete identity verification.
• Legal Authority: With government authorities when required by a court order or legal obligation.
• Cybersecurity Partners: To help detect fraud and unlawful activity.

Outside of the cases listed above, kbfb never shares your personal information with any other company or individual. We have strict confidentiality agreements in place with all of our third-party service providers.

Kbfb uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: To keep your login session active and ensure core site functionality. Without these, the site will not work properly.
• Performance Cookies: To analyze which parts of the site are used most, so we can continue improving our services.
• Functional Cookies: To remember your preferences — such as your language selection.
• Security Cookies: To prevent unauthorized access and fraud.

Cookies can be managed through the settings of most browsers. However, disabling essential cookies may prevent certain features of the site from functioning properly. For more details, support@kbfb.imto get in touch.

Kbfb does not retain your data longer than necessary. The general retention guidelines are outlined below:

• Account Information: For the duration your account remains active, and for 5 years after closure (as required by law).
• KYC Documents: Up to 5 years from the date of verification.
• Transaction Records: Up to 7 years after completion (in accordance with financial regulations).
• Betting History: Up to 2 years after account closure.
• Logs & Technical Data: Typically up to 90 days.

Once the retention period ends, your data is securely deleted or permanently anonymized. This period may vary where required by legal obligations.

Kbfb uses industry-leading technology to safeguard your privacy. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Firewall & DDoS Protection: To prevent unauthorized access and attacks.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Regular Security Audits: Regular audits conducted by independent experts.
• Staff Training: Only authorized personnel have access to user data.
• Data Backup: Regular backups are maintained on secure servers.

In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve it.

As a kbfb user, you have the following rights over your own data:

To exercise any of your rights, support@kbfb.imPlease email us. We typically respond within 30 days. Please note that some data may not be deletable due to legal obligations — you will be informed of the reason if that is the case.

Kbfb is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age is verified at the point of registration.
• Date of birth is verified as part of the KYC process.
• If any user is found to be under the age of 18, their account will be immediately closed and all transactions will be voided.
• If a parent or guardian suspects their child has registered on kbfb, please contact us immediately at support@kbfb.imto get in touch.

Kbfb may update this privacy policy as needed. When changes are made, our policy is as follows:

• Minor Changes: The "Last Updated" date on this page will be revised accordingly.
• Major Changes: Registered users will be notified by email at least 30 days before any changes take effect.
• Major Changes: A special notice will be shown at login and your consent will be recorded.

Continued use of kbfb after any update constitutes acceptance of the revised policy. We recommend checking this page regularly.

If you have any questions, concerns, or complaints regarding this privacy policy, please contact us:

• Email: support@kbfb.im
• Support Hours: 24 hours a day, 7 days a week
• Language Support: Responses available in both Bengali and English
• Response Time: Usually within 2–4 hours, up to a maximum of 30 days

We take data protection complaints seriously and work to resolve them as quickly as possible. If we are unable to resolve an issue directly, you have the right to escalate your complaint to the relevant regulatory authority.

For more information, visit our FAQ Page view, About Us learn more or Terms & Conditions Read.